If you have a specific query regarding the technical definition of any of the National Indicators you can contact the Area Information Team by using the online enquiry form below. Please also use the enquiry form if you need any advice or assistance with regard to the Place Survey, or have any questions about the Value for Money Tool for councils.
We will respond to your query as quickly as possible. However, as many of the indicators in the set are new it may be necessary for your query to be referred to the government department owning the indicator. This will lengthen the time it will take to respond to your query. We will keep you informed so that you are aware of any potential delays. Your patience is therefore appreciated.
Before submitting your query, please ensure that it is not already addressed in either the Handbook of Definitions (including the web-links provided at the end of many of the technical templates) or our regularly updated FAQ document.
Online enquiry form
All of the data fields are mandatory as completion of these allows our computer system to match your query with any similar queries. This ensures that we give consistent and quick responses. Questions marked * are required fields.
Please do not use this enquiry form to access support for CLG's Data Interchange Hub. You should submit all Hub-related queries directly to CLG's own dedicated Hub Helpdesk through the Hub website (external link) itself. This includes all queries relating to the submission of data and its publication.
Due to the large number of queries that we receive, we are unable to forward hub-queries to CLG's Hub Helpdesk on your behalf - we will respond to you asking that you re-submit your query directly to CLG.
Auditors - If your query relates to the general approach to use of resources KLOE 2.2 data quality spot check work, please would you direct your query to ACTS. Sending you query to ACTS enables us to record, categorise, analyse and monitor all auditors' technical queries and the response.