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ALMO Best Performers
Document

28 June 2010

Resident involvement - SOHA
Case study

5 May 2010

Effective at working with the credit union - Leeds East North East Homes
Case study

5 May 2010

Value for Money - SOHA
Case study

5 May 2010

Furnished tenancy scheme - Notting Hill Housing Trust
Case study

5 May 2010

01 August 2010

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Key

Event

Document

Document and event

CIH Older People's Housing & Support Conference & Exhibition
04 - 05 Aug 2010

The Impact of the Equality Act on Housing - Conference
08 Sep 2010

CIH - Tackling Domestic Violence - Creating safer homes for everyone
13 Sep 2010

House Magazine - Tackling Anti Social Behaviour across The Housing Sector: Finding New Ways to Protect and Support Communities
16 Sep 2010

More upcoming events

Good practice case studies

As well as scoring and reporting on housing services, we identify and promote positive practice through inspections. Every inspection looks for examples of positive practice and innovation, creative ways of overcoming barriers and resistance to change, and ways of making better use of resources.

ALMO Best Performers

28 June 2010

As well as identifying individual examples of positive practice and innovation, the Commission also highlights those organisations which deliver very strong all round performance in individual service ...

Value for Money - SOHA

5 May 2010

Soha has set up an Excellence Fund Initiative to spend some of the savings achieved through efficiencies.

Furnished tenancy scheme - Notting Hill Housing Trust

5 May 2010

There is a popular furnished tenancy scheme which is offered to all new tenants and chosen by about 43 per cent.

Resident involvement - SOHA

5 May 2010

New mystery shoppers are recruited to take part in each 'shop'. Once an area for mystery shopping is agreed, residents who are not actively involved in the formal involvement structure can volunteer ...

Effective at working with the credit union - Leeds East North East Homes

5 May 2010

ENHL is highly effective at working with the credit union to ensure financial inclusion for local people including tenants on low incomes. ENEHL promotes these services to tenants and provides a ...

Domestic violence survivors self help group - Sutton Housing Partnership

5 May 2010

A floating support service for survivors of domestic violence that is funded through Supporting People, has supported survivors to set up a self-help group called 'Breath' that is open to both female ...

Piloting a menu of support services for sheltered housing tenants - Sutton Housing Partnership

5 May 2010

An innovative pilot scheme is offering a menu of support levels to sheltered housing tenants. Tenants can choose to receive different levels of care for different service charges.

Out of hours rent arrears services - Stadium Housing Association

5 May 2010

Stadium HA has a number of 'Stadium4work' projects which are supporting residents into employment.

Strategic approach to VFM - Incommunities Housing Association

5 May 2010

As part of the strategic approach to managing value for money service teams are required to carry out an annual value for money risk assessment

Bio mass re-cycling programme - Sutton Housing Partnership

5 May 2010

For each of its major works sites SHP aims to recycle as many components and materials as possible. It maintains data on the tonnage of waste produced at each site and only around 5 percent of waste ...

Good practice case studies

Good practice compendium, 20 November 2009

Search good practice and case studies

Access and customer care

Credit union payments - Dale & Valley Homes, 5 May 2010
Customer care kits - Durham - Wear Valley, 5 May 2010
Evolve Customer Service Training - Manchester and District Housing Association, 21 May 2009
Arun Youth Council - Arun District Council , 23 April 2009
Collecting customer profile information - Luminus Group, 19 March 2009
MyPad Website for Young People - Gateshead Housing Company ALMO, 12 February 2009
Communications handbook for staff - Northwards Housing, 12 February 2009
Customer Complaints - Victory Housing Trust, 8 January 2009
Free wireless internet and digital television - Homes for Islington, 11 September 2008
The use of sms to address anti-social behaviour - Orbit South Housing Association, 7 August 2008
Consultation arrangements with hard to reach groups - Oxford City Council, 24 July 2008
Consultation arrangements with hard to reach groups - Oxford City Council, 24 July 2008
Service user involvement - Wandsworth London Borough Council, 3 July 2008
Handyperson service - South Lakes Housing (ALMO), 19 June 2008
Provision of heating controls for tenants with sight problems - Nottingham Community Housing Association Limited, 12 June 2008
Improvement of performance indicators - St Georges Community Housing (ALMO), 5 June 2008
Use of IT to improve access and services - Solihull Community Housing (ALMO), 8 May 2008
Complaints process stage three panel - Barnet Homes, 8 May 2008
Talking Heads website and sign boards - Barnet Homes, 8 May 2008
Quality Temporary Housing Model - Pathmeads Housing Association Limited, 20 December 2007

All 70 case studies in 'Access and customer care'

Allocations and lettings

Support to applicants excluded from the housing register - Your Homes Newcastle, 12 June 2008
Talking Heads - London Borough of Barking and Dagenham, 5 June 2008
Tenancy management and preventing arrears - Wolverhampton Homes (ALMO), 13 July 2006
Furniture packs - Brunel & Family Housing Association, 22 June 2006

All 4 case studies in 'Allocations and lettings'

Diversity

Promoting customer profiling - Durham - Wear Valley, 5 May 2010
Training for staff gathering customer profile information by telephone surveys - Midland Heart, 5 May 2010
Promoting diversity - Great Places Housing Group, 5 May 2010
Involving residents with diverse needs in improving Equality and Diversity - Orwell Housing Association Limited , 15 December 2009
Providing aids and adaptations for disabled tenants - Knightstone Housing Association, 15 December 2009
Staff trained on domestic violence - Calico Housing Limited, 15 October 2009
Tamworth Community Advice Network ('TamCan') - Tamworth Borough Council, 15 October 2009
Representative workforce - Luton Borough Council, 15 October 2009
Customer care kits - Easington ALMO, 15 October 2009
Success in collecting a high proportion of comprehensive customer profile information - Herefordshire Housing , 15 October 2009
Youth mentoring programme - Hammersmith and Fulham Homes ALMO, 15 October 2009
Joint working to deliver an effective adaptations service - East Dorset District Council, 15 October 2009
Targeted mystery shopping - Cheshire Peaks and Plains Housing Trust, 15 October 2009
Promotion of gas safety - Luton Borough Council, 15 October 2009
Addressing social exclusion by providing tenants children with preparation for eleven plus exams - Vale of Aylesbury Housing Trust, 14 October 2009
Creating additional adapted homes for households with a disabled person - Redbridge Homes ALMO, 11 June 2009
Responding to domestic violence and hate crime hot spots - Berneslai Homes ALMO, 5 June 2009
Building BME capacity - Berneslai Homes ALMO, 5 June 2009
Customer profile data used to inform development of customer information in other formats - Stevenage Homes ALMO, 5 June 2009
Customer profiling - NomadE5 Housing Association, 28 May 2009

All 137 case studies in 'Diversity'

Homelessness and housing advice

Joint Youth Homelessness project - Wealden District Council, 18 June 2009
Helping rough sleepers - North Devon District Council , 30 April 2009
Effective use of a lodgings scheme - Mid Suffolk District Council, 19 June 2008
Effective protocol to assess housing needs - Your Homes Newcastle , 12 June 2008
Reducing temporary accommodation use - Bromsgrove District Council, 15 May 2008
Housing and benefits advice - Preston City Council, 8 May 2008
On Home Ground Reconciliation Scheme - South Gloucestershire, 10 January 2008
Inclusion of specialist staff in housing team - South Gloucestershire Council, 10 January 2008
About Turn tenancy support scheme - Bradford Community Housing Trust Group, 12 July 2007
Multi-agency working to prevent homelessness - East Hertfordshire District Council, 21 September 2006
Kennels at temporary accommodation - Stockport Homes, 31 August 2006
Homelessness service - Stockport Homes, 31 August 2006
Mediation scheme - Stockport Homes, 31 August 2006
Reducing homelessness - Vale of the White Horse District Council, 15 June 2006
Tenancy sustainment - Epsom and Ewell Borough Council, 11 May 2006
Community housing project - Epsom and Ewell Borough Council, 11 May 2006
The accommodation finding scheme - Epsom and Ewell Borough Council, 11 May 2006

All 17 case studies in 'Homelessness and housing advice'

Housing income management

United Housing Association - paying by direct debit, 10 May 2006
Waterloo Housing Association - paying by direct debit, 10 May 2006

All 2 case studies in 'Housing income management'

Tackling worklessness - Basildon District Council , 15 December 2009
Approach to addressing financial inclusion - Leeds Federated Housing Assocation, 15 October 2009
Use of profile data to target income surgeries - Cheshire Peaks and Plains Housing Trust, 15 October 2009
Christmas card campaign to promote rent payment - Stevenage Homes ALMO, 5 June 2009
Customer information packs - 'Young Persons budgeting pack' - NomadE5 Housing Association, 28 May 2009
Former tenant arrears - Manchester and District Housing Association, 21 May 2009
Financial inclusion for local people - East North East Homes Leeds, 29 January 2009
Measures to promote financial inclusion - Sandwell Homes, 20 November 2008
Support for Financial Inclusion Initiatives - Cobalt Housing, 6 November 2008
Partnership financial inclusion approach - Aire Valley Homes ALMO, 18 September 2008
Efficiencies from working smarter at court - Homes for Islington ALMO, 11 September 2008
Rent arrears campaign - Halton Housing Trust, 31 July 2008
Financial inclusion - Raven Trust Housing, 3 July 2008
Protection from eviction protocol - Your Homes Newcastle, 12 June 2008
Financial inclusion and money advice - Barnet Homes, 8 May 2008
Financial inclusion and money advice - Solihull Community Housing, 8 May 2008
Information and advice on rents and benefits - Cottsway Housing Association, 26 July 2007
Providing advice on welfare benefits - Longwood Park Limited, 28 June 2007
Community initiative advisors - Yorkshire Housing Limited, 14 June 2007
Tenant support fund - Yorkshire Housing Limited, 14 June 2007

All 40 case studies in 'Housing income management'

Housing regeneration and neighbourhood renewal

Central fund raising team - Poplar Housing and Regeneration Community Association, 17 January 2008
Positive initiatives delivered through partnership working - Havelock Homes Limited, 25 October 2007
Partnership working - Unity Housing Association Limited, 9 August 2007
Community support - Catalyst Communities Housing Association Ltd, 5 July 2007
Involving residents in regeneration - Longwood Park Limited, 28 June 2007
Serlby Park School initiative - A1 Housing Bassetlaw (ALMO), 31 May 2007
Neighbourhood management action plans - Reading Borough Council, 10 May 2007
Community induction project - Ashiana Housing Association, 16 November 2006
Training and job opportunities for service users - Novas-Ouvertures Group Limited, 19 October 2006
Maximising the use of regeneration funding - Walsall Housing Group, 13 July 2006
Utilising financial strength to provide added value services - Arena Housing Association Limited, 12 January 2006

All 11 case studies in 'Housing regeneration and neighbourhood renewal'

Management of leasehold and shared ownership housing

Leaseholder information - Gateshead Housing Company , 12 February 2009
Leaseholder induction - Golden Gates Housing ALMO, 22 February 2007
Debt counselling for home owners - Tower Homes Limited, 15 February 2007
Gas safety - Tower Homes Limited, 15 February 2007
Improving resolution of defects - Tower Homes, 15 February 2007
Debt counselling for home owners - Tower Homes, 15 February 2007
Lessee scrutiny of service charges - CityWest Homes ALMO, 28 September 2006
Services to leaseholders - Derby Homes, 25 May 2006
Use of flexible tenure - Joseph Rowntree Housing Trust, 20 April 2006
Effective handling of leasehold service charges - Stadium Housing Association, 26 January 2006

All 10 case studies in 'Management of leasehold and shared ownership housing'

Management of right to buy and right to acquire schemes

Shared ownership schemes for vulnerable groups - Advance Housing and Support Limited, 7 June 2007
Pictorial information for residents with learning disabilities - Progress Housing Group, 15 February 2007
Improving resolution of defects - Tower Homes, 15 February 2007
Gas safety - Tower Homes Limited, 15 February 2007
Debt counselling for home owners - Tower Homes, 15 February 2007
Access to services - South Kesteven District Council, 12 October 2006
Access to services - South Kesteven District Council, 12 October 2006
Mixed communities - Joseph Rowntree Housing Trust, 20 April 2006
Use of flexible tenure - Joseph Rowntree Housing Trust, 20 April 2006

All 9 case studies in 'Management of right to buy and right to acquire schemes'

Private sector housing

Bond scheme - Newham London Borough Council, 15 December 2009
VFM cost and performance analysis tool - Birmingham City Council, 8 January 2009
Accreditation scheme for private rented sector landlords - Birmingham City Council, 8 January 2009
Partnership working to reduce health inequalities - Birmingham City Council, 8 January 2009
Use of GIS and Sustainability Modelling tool for local housing markets - Birmingham City Council, 8 January 2009
Streamlined assessment and support through a Vulnerable Persons Unit - Birmingham City Council, 8 January 2009
Effective housing support for older people - Swale Borough Council, 2 October 2008
Consultation arrangements with hard to reach groups - Oxford City Council, 24 July 2008
Partnerships with housing associations - Oxford City Council, 24 July 2008
Effective use of a lodgings scheme - Mid Suffolk District Council, 19 June 2008
No empty homes campaign - Thanet District Council, 17 April 2008
Managing HMOs - Thanet District Council, 17 April 2008
Engagement of harder to reach groups - Sandwell Metropolitan Borough Council , 28 February 2008
Repairs on prescription - Sandwell Metropolitan Borough Council , 28 February 2008
Operation Jupiter - North Somerset Council, 9 August 2007
Woodspring rent deposit board - North Somerset Council, 9 August 2007
Private sector home assistance policy - East Hertfordshire District Council, 21 September 2006

All 17 case studies in 'Private sector housing'

Prospects for improvement

Governance - performance indicators - Berneslai Homes ALMO, 5 June 2009
Prioritising cyclical decorations in advance of major repairs - Eastend Homes, 18 December 2008
Confirming responsive repairs appointments - Eastend Homes, 18 December 2008
Positively engaging young people - Your Homes Newcastle , 12 June 2008
Risk management database - Hammersmith and Fulham Homes, 12 June 2008
Staff innovations panel - Barnet Homes, 8 May 2008
Reducing staff absenteeism - Wakefield and District Housing, 25 October 2007
Team brief DVD - Places for People Group, 4 October 2007
Management assessment and development - Homes for Haringey, 23 August 2007
Staff competency, appraisal and recognition 'rising stars' - Trafford Housing Trust, 16 August 2007
Corporate plan visual 'tree' - Trafford Housing Trust, 16 August 2007
Visible leadership - Trafford Housing Trust, 16 August 2007
E-academy - Bradford Community Housing Trust Group, 12 July 2007
Increasing the skills of the Community Board - Longwood Park Housing Assocation, 28 June 2007
Risk map - Maidstone Housing Trust, 21 June 2007
Health and safety key lines of enquiry - A1 Housing Bassetlaw, 31 May 2007
Managing a reduction in sickness absence - A1 Bassetlaw Housing, 31 May 2007
Change Management Process and Transforming Housing Services - Reading Borough Council, 10 May 2007
Governance - Cheltenham Borough Housing, 22 March 2007
Organisational development - Cheltenham Borough Homes, 22 March 2007

All 33 case studies in 'Prospects for improvement'

Resident involvement

Access and customer care - SOHA, 5 May 2010
Digital TV service - North Lincolnshire Homes, 5 May 2010
The Housing Academy - Kingston upon Hull City Council, 12 March 2009
Resident involvement and value for money - West North West Leeds ALMO, 29 January 2009
Resident involvement - Cambridge City Council, 18 December 2008
Use of innovative methods in resident involvement - Sandwell Homes, 20 November 2008
'Get FIT' resident involvement in estate improvements - Worcester Community Housing, 25 October 2007
Using residents views in assessing value for money - Longwood Park Limited, 28 June 2007
Involving residents in regeneration - Longwood Park Limited, 28 June 2007
Customer care and resident involvement - Longwood Park Limited, 28 June 2007
Election of tenant board members - Gloucester City Homes, 14 June 2007
Promoting resident involvement in rural areas - St Leger Homes of Doncaster , 7 June 2007
Involving tenants in determining environmental improvements - St Leger Homes of Doncaster, 7 June 2007
Increasing the diversity of residents involved - Eastlands Homes Partnership, 26 April 2007
Resident involvement log - Connect Housing, 29 March 2007
Community Contracts - Chester and District Housing Trust, 22 March 2007
Resident editorial panel - Chester and District Housing Trust, 22 March 2007
Tenants training opportunities - Golden Gates Housing, 22 February 2007
Closely involves tenants setting rents - Progress Housing Group, 15 February 2007
Resident involvement week - Newham Homes , 11 January 2007

All 33 case studies in 'Resident involvement'

Stock investment and asset management

Gas servicing of empty properties - Stadium Housing Association, 26 January 2006

Proactive approach to access for gas servicing - Incommunities Housing Association, 5 May 2010
Text prompts for repairs and gas servicing - Incommunities Housing Association, 5 May 2010
Increasing accountability of contractors to customers - Irwell Valley Housing Association, 5 May 2010
Work with the Fire and Rescue Service to improve fire safety - North Lincolnshire Homes, 5 May 2010
Repairs training for residents - Midland Heart, 5 May 2010
Energy efficiency tips - Maritime Housing Association, 15 December 2009
Home safety checks for older people - Basildon District Council ALMO, 15 December 2009
Aids and adaptations - London Borough of Havering Council, 15 November 2009
Promotion of gas safety - Luton Borough Council, 15 October 2009
Recycling materials - Luton Borough Council, 15 October 2009
Solid fuel heating: servicing and conversion - Easington ALMO, 15 October 2009
Approach to addressing fuel poverty - Leeds Federated Housing Assocation, 15 October 2009
Identifying and responding to vulnerability through the use of 'concern cards' - Herefordshire Housing, 15 October 2009
Training customers to monitor the quality of work delivered by contractors - Herefordshire Housing, 15 October 2009
Gas servicing - Accent Peerless Limited, 15 October 2009
Management of voids - Accent Peerless Limited, 15 October 2009
Service standards for property services - Orwell Housing Association Limited, 15 October 2009
Staff trained on domestic violence - Calico Housing Limited, 15 October 2009
The housing health and safety check - Kingfisher Housing Association, 18 June 2009
Sustainability - use of renewable energy - Berneslai Homes ALMO, 15 June 2009

All 140 case studies in 'Stock investment and asset management'

Strategic approach to housing

Building better lives - Liverpool, 9 September 2009
Building better lives - Hampshire Alliance for Rural Affordable Housing, 9 September 2009
Building better lives - Derbyshire Dales District Council and High Peak Borough Council, 9 September 2009
Building better lives - North Somerset, 9 September 2009
Building better lives - Oxford, 9 September 2009

All 5 case studies in 'Strategic approach to housing'

Tamworth Community Advice Network ('TamCan') - Tamworth Borough Council, 15 October 2009
ESCC youth homelessness strategy - Wealden District Council, 18 June 2009
Joint Youth Homelessness project - Wealden District Council, 18 June 2009
Planning policy to support housing strategy development - Wycombe District Council , 30 April 2009
Addressing fuel poverty - North Devon District Council , 30 April 2009
Helping rough sleepers - North Devon District Council , 30 April 2009
Consulting with young people - Christchurch Borough Council , 23 April 2009
E-referral Form for Private Sector Housing Conditions - Waveney District Council , 23 April 2009
VFM cost and performance analysis tool - Birmingham City Council, 8 January 2009
Accreditation scheme for private rented sector landlords - Birmingham City Council, 8 January 2009
Partnership working to reduce health inequalities - Birmingham City Council, 8 January 2009
Use of GIS and Sustainability Modelling tool for local housing markets - Birmingham City Council, 8 January 2009
Tackling worklessness through Bridges into the Future programme - Birmingham City Council, 8 January 2009
Streamlined assessment and support through a Vulnerable Persons Unit - Birmingham City Council, 8 January 2009
Investment in Transport (ii) - Dartford Borough Council, 4 December 2008
Investment in Transport (i) - Dartford Borough Council, 4 December 2008
Effective housing support for older people - Swale Borough Council, 2 October 2008
Home match service for young people - South Derbyshire District Council, 4 September 2008
Planning levy - South Derbyshire District Council, 4 September 2008
Disabled adaptation relocation scheme - South Derbyshire District Council , 4 September 2008

All 73 case studies in 'Strategic approach to housing'

Supported housing

Shaping the repairs service for sheltered housing customers - Manchester and District Housing Association, 21 May 2009
Streamlined assessment and support through a Vulnerable Persons Unit - Birmingham City Council, 8 January 2009
Scheme to help vulnerable people access accommodation in the private rented sector - Oxford City Council, 24 July 2008
Decanting of retirement housing residents - Saxon Weald Homes, 24 July 2008
Developing the older persons' housing strategy with tenants - Eastbourne homes, 25 October 2007
The Abbeyfield model of supported sheltered housing with communal meals - Abbeyfield UK, 25 October 2007
Innovative practices and schemes - Places for People, 4 October 2007
Effective use of charitable reserves to support innovation - Places for People, 4 October 2007
Virtual tours of sheltered housing schemes - Colchester Borough Homes, 12 July 2007
Liaison arrangements with support providers - Cheltenham Borough Homes, 22 March 2007
Online tool to monitor consistency in service delivery in sheltered and supported housing schemes - English Churches Housing Group Limited, 28 September 2006
IT-based tool to guide support planning for sheltered housing tenants - English Churches Housing Group, 28 September 2006
Innovation in style and culture at foyers - Arena Housing Association, 12 January 2006

All 13 case studies in 'Supported housing'

Supporting people

Identifying supported housing needs with 'snapshot survey' - Brighton & Hove City Council, 16 March 2006

Training and learning - Rochdale Metropolitan Borough Council, 15 October 2009
Greater Manchester Offenders Project - Rochdale Metropolitan Borough Council , 15 October 2009
Safeguarding - Lincolnshire County Council, 15 October 2009
Developing provider inclusion in LAA understanding - Walsall Metropolitan Borough Council, 21 May 2009
Quality Assessment Framework Good Practice Disc - Southend on Sea Borough Council, 18 December 2008
Service user involvement - Wandsworth London Borough Council, 3 July 2008
Publication of all service reviews on website - Wandsworth London Borough Council, 3 July 2008
Focus on improvement - Staffordshire County Council, 15 May 2008
Assessing and prioritising revenue and capital bids for supported housing schemes and services - Suffolk County Council, 8 May 2008
Procurement of floating support - Suffolk County Council, 8 May 2008
The pathways approach - London Borough of Camden Council, 20 March 2008
Risk management - London Borough of Camden Council, 20 March 2008
Access for excluded groups - London Borough of Camden Council, 20 March 2008
High quality service directories - London Borough of Camden Council, 20 March 2008
Integrated provision and management of services - City of Westminster Council, 13 March 2008
Access and referral arrangements - City of Westminster Council, 13 March 2008
Contract monitoring arrangements - City of Westminster Council, 13 March 2008
Work to avoid exclusion from services - City of Westminster Council, 13 March 2008
Improving provider's approach to diversity - City of Westminster Council, 13 March 2008
Reconfiguration of services to address homelessness - City of Westminster Council, 13 March 2008

All 123 case studies in 'Supporting people'

Tenancy and estate management

Junior neighbourhood wardens - London Borough of Havering Council , 15 December 2009
Levering in funding: the Revitalisation Fund - Riverside Carlisle, 15 December 2009
Pre-tenancy workshops - London Borough of Havering Council, 15 December 2009
Effectiveness of community warden service, 15 December 2009
STAR tenant incentive scheme - encourages tenant involvement - Easington ALMO, 15 October 2009
Customer involvement in designing services - Luton Borough Council, 15 October 2009
The Safer Neighbourhoods Estate Team - Enfield Homes, 15 October 2009
Breaking down barriers with hard to reach groups - Herefordshire Housing , 15 October 2009
Use of trespass notices to reduce visitor ASB - Cheshire Peaks and Plains Housing Trust, 15 October 2009
Estate management - local management of services - Berneslai Homes ALMO, 5 June 2009
'Your Neighbourhood' surveys to identify ASB issues - Stevenage Homes ALMO, 5 June 2009
Tenancy management - capturing and acting on early warning signs - Berneslai Homes ALMO, 5 June 2009
Bail address protocol to protect vulnerable tenants - Stevenage Homes ALMO, 5 June 2009
Provider commitment to partnership working - Walsall Metropolitan Borough Council, 21 May 2009
Housing officers 'patrolling' estates on bicycles - Freebridge Community Housing , 23 April 2009
Older persons play area - Northwards Housing ALMO, 12 February 2009
Partnership working in tackling anti-social behaviour - South Essex Homes, 12 February 2009
Secondment of mental health worker from the PCT - Gateshead Housing Company, 12 February 2009
Multi agency approach to tackling anti-social behaviour - Waverley Borough Council, 15 January 2009
Provision of handyman service to new tenants - Green Vale Homes, 8 January 2009

All 112 case studies in 'Tenancy and estate management'

Value for money

Levering in funding: the Revitalisation Fund - Riverside Carlisle, 15 December 2009
Value for money (VFM) staff surveys to track embedding of VFM in culture and help identify efficiencies - Cheshire Peaks and Plains Housing Trust, 15 October 2009
Incentive scheme for encouraging tenant involvement in improving value for money - Derwent Living, 15 October 2009
Involving residents with diverse needs in improving Equality and Diversity - Orwell Housing Association Limited, 15 October 2009
The housing health and safety check - Kingfisher Housing Association, 18 June 2009
Shared service delivery - Rugby Borough Council, 11 June 2009
Joint procurement of investment partners with a neighbouring Large Scale Voluntary Transfer (LSVT) association - Freebridge Community Housing, 23 April 2009
Benchmarking reports - Community Gateway Association, 19 February 2009
Resource Pool - Northwards Housing, 12 February 2009
Central Efficiency Model - Six Town Housing, 12 February 2009
Monthly Performance Reviews and value for money - Six Town Housing, 12 February 2009
VFM cost and performance analysis tool - Birmingham City Council, 8 January 2009
Works Procurement - Victory Housing Trust, 8 January 2009
Assisting staff in understanding value for money - Newark and Sherwood Homes, 27 November 2008
Delivering value for money in capital programmes - Newark and Sherwood Homes, 27 November 2008
Centre of Procurement Excellence (CoPE) - Hermitage Housing Association, 30 October 2008
Responsive repairs MOT - Housing Solutions, 23 October 2008
Training partnership - Aire Valley Homes , 18 September 2008
Matrix Housing Partnership asset management service - Evesham and Pershore Housing Association Limited, 11 September 2008
Effective arrangements for gas servicing - Homes for Islington , 11 September 2008

All 56 case studies in 'Value for money'

© Audit Commission 2010